Getting Started with Support (December 11, 2019)

Getting Started with Support (December 11, 2019)



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Getting to know more about the support process – a brief introduction to the Customer Interaction Center and look at some of SAP’s support sites. SAP One Support Launchpad focusing on User Management, the process of downloading software, requesting license keys, how can you look after your system data, searching the knowledge base for possible solutions, the different options for contacting the product experts and finally a look at what should be included in the perfect incident.

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