Leveraging SAP Conversational AI and SAP Intelligent RPA for Dispute Management – December 17

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Termin:
17/12/2020

Kategorie: Brak kategorii


Leveraging SAP Conversational AI and SAP Intelligent RPA for Dispute Management

In this session, we will explain how dispute case processing and follow up tasks can be automated using Intelligent technologies. Dispute management chatbot solution is implemented by leveraging intelligent SAP Cloud Platform technologies – SAP Conversational AI, SAP intelligent Robotic Process Automation – interfaced with SAP S/4HANA on-premise system using SAP Cloud Platform Integration (CPI) as a middle ware.

Afsar Ashraf, Philipp Nies, and Peter Engel, SAP Intelligent RPA

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