SAP Cloud for Customer: Ticket Overview and Configuration in SAP Service Cloud (September 19, 2019)

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Termin:
19/09/2019

Kategorie:

SAP K4U

In this webinar, you will have a chance to see how the Ticket Configuration is performed in SAP Service Cloud – Customer Service. During the webinar, we will discuss Status Dictionary, Status Schemas, Ticket Document Types, and Ticket Digital Signatures. Additionally we will also present a demo as well as some FAQs about common behaviors around these topics.

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